Inside Mass Spec Product Specialist – Biopharma

Website Agilent Agilent Technologies, Inc.

Job Description

To protect the health and safety of our employees, contractors, customers and communities, employees in the U.S. and Puerto Rico are required to be fully vaccinated against COVID-19, unless an approved exemption has been granted for a medical reason, sincerely held religious belief, or an employee is otherwise exempt under applicable law.

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek — so they can do what they do best: improve the world around us. Information about Agilent is available at

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Ready to take the next step in your career? Bring your Customer-first attitude and join our diverse team of Inside Sales professionals. As a Mass Spectrometry Inside Product Specialist focused on driving growth of Biopharma sales you will combine your knowledge of analytical instrumentation with your strong selling skills. Working with a dedicated team in our dynamic sales environment, your typical day will include:

  • Supporting the Mass Spectrometry Product Specialists throughout the Biopharma Sales process
  • Driving order growth through Biopharma prospecting activities, digital and virtual outreach
  • Configuring system upgrades for Biopharma workflows
    Working with Product Specialists and Account Managers to qualify inbound Biopharma leads
  • Recommending solutions that enhance the Customer experience with Agilent mass spectrometry systems
  • Focusing on acquiring new Biopharma customers and retaining and growing an existing installed base of customers
  • Mentoring and coaching newer members of the Sales Development team


  • Selling company products/systems and services to end-user customers in assigned territory, industry, or accounts, primarily through outbound and inbound telephone sales activities
  • Acts as part of a sales team, and supports Field Sales staff. May act as sole sales representative for assigned territory, industry, accounts, or products
  • Represents the company to the customer and the customer to the company in all sales-oriented activities
    Focuses on acquiring new customers and retaining and growing an existing installed base of customers
  • Closing the sale on systems and products or may generate leads for Field sales staff. Carries team or individual quota
    Handle complex leads, qualified and nurture the leads to potential business opportunities
  • Works on inside sales assignments with broadly defined objectives
  • Solves non-routine issues, challenges and problems within field of specialization 

*Ability to work flexible East Coast and West Coast hours.


Secondary Locations
US-CA-Fresno, US-CA-San Francisco, US-KS-Wichita, US-KY-Lexington, US-KY-Louisville, US-LA-New Orleans, US-LA-Shreveport, US-MO-Saint Louis, US-CA-Sacramento, US-KY-Murray, US-MA-Boston, US-CA-Los Angeles, US-MO-Kansas City


  • Bachelors or Masters Degree or University Degree or equivalent in Chemistry or Life Sciences related field.
    PhD is a plus
  • 4+ years of experience with Pharmaceutical and Biopharmaceutical workflows or applications
    Sales experience and proficiency in configuring or installing LCMS systems and peripheral analytical products preferred
  • Strong problem-solving skills
  • Desire to work in a fast-paced dynamic team environment
  • Experience and comfort using digital selling tools
    Excellent verbal, written and phone communications skills, with a strong interest in interacting directly with customers via phone and email
  • Comfort being on-camera in a virtual selling environment as well as creating video content for internal and external use
  • Requires general proficiency with Microsoft Office, systems and procedures to accomplish job
    Experience with SAP CRM a plus 

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please contact +1-262-754-5030 email opens an email client application. EOE AA M/F/Vet/Disability/Sexual Orientation/Gender Identity.

For more information about equal employment opportunity protections, please see all of our notices for EEO on the job posting website.

Travel Required: Occasional
Schedule: Full-time
Shift: Day Shift
Duration: Not applicable
Job Type: Experienced
Job Function: Sales

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